Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
Personal Information
- Name, email address, phone number
- Date of birth and address for age verification
- Government-issued ID for KYC compliance
- Payment information (processed securely by Stripe)
- Investment preferences and risk tolerance
Usage Information
- Device information and IP addresses
- Browser type and operating system
- Pages visited and time spent on the platform
- Transaction history and investment activity
- Chat messages and community interactions
2. How We Use Your Information
- Provide and maintain our investment platform
- Process transactions and distribute profits
- Verify your identity and comply with regulations
- Send important notifications about your investments
- Improve our services and user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: Stripe for payment processing, email services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
- With Consent: When you explicitly agree to share information
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure server infrastructure with regular updates
- Multi-factor authentication options
- Regular security audits and penetration testing
- Employee training on data protection
- Limited access to personal information
5. Your Rights and Choices
Access and Control
- View and update your account information
- Request a copy of your personal data
- Delete your account and associated data
- Opt out of marketing communications
- Control notification preferences
Cookie Preferences
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce agreements
- Prevent fraud and abuse
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by email and through prominent notices on our platform. Your continued use of the platform after such modifications constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@tcgshares.com
Phone: 1-800-TCG-SHARE
Address: 123 Investment Blvd, Suite 100, Finance City, FC 12345
11. Regulatory Compliance
TCGShares complies with applicable data protection regulations including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Financial Industry Regulatory Authority (FINRA) requirements
- Anti-Money Laundering (AML) regulations
- Know Your Customer (KYC) requirements